Refund policy

Returns & Exchanges

At Everjoy Moments, each item is custom-made and created especially for you. Because of the personalized nature of our products, we do not accept returns, exchanges, or cancellations once production has started.

Please review all names, dates, colors, and personalization details carefully before placing your order.

If your order arrives damaged or there is an error caused by Everjoy Moments, please contact us within 48 hours of delivery with photos of the item and packaging so we can review the issue and provide a solution.